OK, I will be real here today saying that I am thankful for US Bank. Why you may ask? Because they are constantly looking out for my best interests. In fact, today, when I was trying to book hotel and flights for my Dad's upcoming trip, they were so concerned about my saftey that after I booked the hotel, they shut off my credit card....concerned about fraud. So, a few minutes after booking my flight, I got several emails and calls saying my credit card wouldn't work.
The airline people told me I needed to call US Bank and see what the problem was. So, I did. However, wouldn't you know, my name isn't on the card, Rob's is. And wouldn't you know he was not home. So, I kindly explained to the man that we really live in another country, and I really was using the card......sorry, can't help you. I told him the exact amounts of my purchases and where I purchased them.....no bueno. He listened to me and said he could tell me nothing. I told him I knew all the personal information about Rob and could verify that it was him.....no dice. I finally told him Rob would call him back in a few hours, but could he at least tell me if this was the problem?......nope.
A choice came to mind....be frustrated at the man, or be thankful that US Bank was looking out for my security. I appreciate what they do to keep others from stealing our money. :) So, I chose to be thankful. And I truly am.
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